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Reservations: | Truckee, CA

Donner Lake Village - Frequently Asked Questions

 

Q
What are the best reasons to stay at Donner Lake Village?

A Donner Lake Village sits right on Donner Lake with beach and lakefront courtyard access plus outdoor BBQ grills and public lake view areas. Located right off of Highway 80, and minutes away from downtown Truckee, our lodge is also easily accessible.

Q
Does the hotel provide free breakfast?

A Donner Lake Village does not offer free breakfast. However, we do offer free coffee and tea, and our hotel is located just steps from great breakfast spots in Truckee.

Q
Is fishing allowed in Donner Lake?

A Yes, fishing is a popular summertime activity. Donner Lake is home to plenty of Mackinaw, rainbow, and brown trout along with kokanee salmon. The lake is also known for producing bigger Mackinaw than the nearby Lake Tahoe. Fishing from the shore is an option, but most people prefer to fish from boats.

Q
Why should I stay at the Donner Lake Village?

A Donner lake Village sits right on Donner Lake with beach and lakefront courtyard access plus outdoor BBQ grills and public lake view areas.   It is also easy to get to right off of Highway 80.

Q
What time is check-in and check-out?

A The check-in time at Donner Lake Village is 4:00 pm and check-out is at 11:00 am.

Q
How do I get a late check-out at Donner Lake Village?

A At our Truckee hotel, late check-outs can only be honored on the day of your check-out. Please call down to our Front Desk by choosing option 0 from your room or dialing (530) 587-6081, extension 5. Typically, late check-outs are only for an hour or two and later check-outs can incur an hourly charge. Unapproved late check-outs will also incur an hourly charge.

Q
Can we book our room using credit card/debit card/check?

A You can book your stay at Donner Lake Village using a credit card or debit card, but we do not accept checks.

Q
Does Donner Lake Village offer shuttle service to the nearest airport or train station?

A Guests staying at our Truckee, CA hotel can take advantage of the airport shuttle service provided by North Lake Tahoe Express. For more information, please visit the official website.

Q
Does Donner Lake Village provide parking and do I need to reserve the same?

A Yes, we have onsite parking at Donner Lake Village. You don’t need to reserve your space before arrival and there are no extra fees. Forget about parking hassles when you book a stay at our Truckee, CA hotel.

Q
Does Donner Lake Village have a business center?

A During your stay at our Truckee, CA hotel, you will have access to the Guest Computer next to the Font desk and you may take printouts there as well.

Q
Does Donner Lake Village have a pool?

A No, our Truckee hotel does not have a swimming pool. However, we are located lakefront on the western shore of beautiful Donner Lake, where guests can make a splash and enjoy a host of watersports.

Q
Does the hotel have a fitness center?

A No, Donner Lake Village does not have a fitness center but we do have a sauna.

Q
Are dogs allowed at Donner Lake Village?

A No, our Truckee hotel is not a pet-friendly property.

Q
Are there any age restrictions for Donner Lake boat rentals?

A Yes, there a few age restrictions that you need to be aware of before renting a boat at the Donner Lake Marina. All minors must be accompanied by an adult and children of ages 12 and under are required to wear a coast guard approved floatation device (life-jacket) at all times. You have to be at least 16 years old to operate motorized vehicles and skis and pontoon boats have a minimum age requirement of 21. A valid ID must be provided.

Q
How far is the hotel from Donner Lake Memorial State Park?

A The Donner Lake Memorial State Park is only 3.1 miles away from Donner Lake Village. It's just a 5-minute drive via Donner Pass.

Q
What are the best ski resorts near Donner Lake Village?

A Sugar Bowl Ski Resort is the closest ski resort, only 5 miles away from our Truckee, CA hotel. Boreal is 5.6 miles away, Northstar is 15 miles, Squaw Valley is 19 miles, and Alpine Meadows is 18 miles from Donner Lake Village.

Q
How do I know when my room is ready? What if I want an early check-in?

A We will not know prior to your arrival date when your room will be ready. Please give our Front Desk a call on the day of your arrival at Donner Lake Village, so we can give you a better estimate of when the room will be ready. All rooms are ready by 4 pm. However, should you arrive earlier and the room is not ready, we are happy to give you access to our parking and property amenities.

Q
How do I get a late check-out?

A Late check-outs can only be honored the day of your check-out. Please call down to our Front Desk by choosing option 0 or dialing (530)587-6081, extension 5. Typically late check-outs are only for an hour or two and later check-outs can incur an hourly charge. Unapproved late check-outs will also incur an hourly charge.

Q
What if I need to cancel my reservation last minute due to an emergency or weather?

A At Donner Lake Village, we offer trip insurance through Red Sky Travel to cover your needs for cancellation. You may add it to your reservation anytime between making your reservation and your final deposit. The purchase of travel insurance can help you recover the cost of your trip, should interruption or cancellation be necessary due to a covered reason. For more specifics on Red Sky Travel cancellation policy or travel insurance, please refer to the cancellation policy or visit Red Sky Travel Insurance to learn more and access the policy.

Q
Can I bring my kayak to Donner Lake Village? Where can I store it?

A Yes, you are welcome to bring your kayak to our Truckee hotel. Kayaks can be moored on the inside of our dock slips. The front desk will help you with exactly where upon check-in.

Q
How do I reserve a dock slip for my boat?

A At Donner Lake Village, dock slips are $25 per day and are on a first-come, first-serve basis. We have limited dock slips available. In order to reserve a dock slip, you must be present on property with proper registration and insurance handy. Please make sure you have already had your boat inspected with the county

Q
Where can I park my trailer?

A We have a boat trailer lot across the street from Donner Lake Village. We will need your trailer license number, and your boats CF or NV at check-in.

Q
Do you allow smoking on property?

A At Donner Lake Village, we have designated smoking areas. Please refer to the map or call the front desk for locations.

Q
Is the hotel air-conditioned?

A No, Donner Lake Village is not air-conditioned. But we do provide fans in all our rooms.

Q
Do you have rollaway beds or cribs?

A Yes, rollaway beds and Pak ‘n Play cribs are available at Donner Lake Village. You can request rollaway beds by calling the Front Desk at (530) 587-6081 ext. 5. Based on availability, additional charges may apply.